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PBX Integration that runs your whole hotel

Your phone system is not just a cost; it runs the heart of your hotel. We link a hotel-grade PBX to every system you already operate.

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Why PBX Integration

One PBX that ties your PMS, life-safety and guest tools together.

A standalone phone system exposes you to risk. An integrated PBX consolidates your key systems into one backbone: front desk, guest rooms, PMS, 911 dialing and reports. Deploy it on-prem, hosted or hybrid to fit your property.

Our PBX is built for hotels, works with every major PMS brand, and meets E911 and Kari's Law requirements. Packing 600+ features, its AI auto-answer links to Clover for takeout and OpenTable for bookings.

PMS integration600+ featuresE911 · Kari's LawAI auto-answerClover · OpenTableOn-prem · hosted · hybrid
PBX Integration
What's included

Integrate, deploy & manage.

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PMS Integration

We link your phone to every major PMS, so check-in, room status, wake-up calls and call billing flow automatically. No manual work sits between the phone and the front desk.

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Life-Safety Compliant

We set up direct 911 dialing and accurate location data to meet Kari's Law, RAY BAUM's Act and Alyssa's Law, keeping you safe and covered.

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AI Auto-Answer

AI auto-answer picks up routine calls and routes each one intelligently. It also links to Clover for takeout and OpenTable for bookings.

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On-Prem, Hosted or Hybrid

Run it the way your hotel needs, choosing full on-prem, cloud-hosted or hybrid to get the best of every option.

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600+ Features

You get 600+ hotel features at a fair price, including alerts, wake-up calls, room-ready codes and call billing.

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Reporting & Remote Control

See the full picture from one web dashboard that tracks call records, logs, line status and timed reports. We manage it all for you remotely.

Why Hotel Techs

Get PBX Integration wrong, and it costs you.

Whether the system pays back comes down to one thing: the partner who sets it up and runs it.

⚠ Risk

E911 non-compliance

How we help: Kari's Law and RAY BAUM's Act carry real fines, so we configure direct 911 and accurate location data.

⚠ Risk

Broken PMS integration

How we help: A weak phone-to-PMS link breaks wake-up calls and room status, so we build and test every path.

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Bolted-on, not integrated

How we help: A phone that ignores your other systems creates extra work, so we tie everything into one.

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Converting to Sonesta or Best Western?We bring your PBX, PMS and life-safety up to brand standard as part of the full conversion, with one partner to answer for it.
See Brand Conversion →
FAQ

Questions, answered.

What does PBX integration actually mean?

It means we tie your phone into your PMS, life-safety and guest tools, giving you one connected system rather than a lone phone.

Does it include E911 compliance?

Yes. You get direct 911 dialing and accurate location data, covering Kari's Law, RAY BAUM's Act and Alyssa's Law.

Can it connect to Clover and OpenTable?

Yes. Our AI auto-answer links to Clover for takeout and OpenTable for bookings.

Ready to connect your PBX?

One partner plans it, installs it and runs it, so you approve a single plan rather than a stack of vendor quotes.

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